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19/12/2008, 8:35 PM
It's 8.30 on Friday evening and half an hour ago Cam from the delivery people phoned me to say that she had arranged for a delivery of the chandelier on Sunday afternoon! We won't be here but we have made arrangements that seem to suit us all.
So, thank you so much. You must have a formidable 'shout' over the telephone. I really appreciate the effort you have made to sort this out.
More companies should follow your example.
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